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City promotes interim IT manager

Essam Elgusain is the City of Covington’s new IT manager. Elgusain’s goals: Continue system-wide upgrade, improve services   COVINGTON, Ky. - Essam Elgusain’s work as interim IT manager at the City of Covington since Nov. 1 has earned him the job permanently.   Elgusain’s appointment was approved by the Covington Board of Commissioners last night in a 5-0 vote. ...

Ongoing survey focuses on customer service

  COVINGTON, Ky. - Here’s a reminder: The City of Covington wants feedback on interactions you’ve had with employees of City Hall.   The City’s website has a link to a short Customer Satisfaction Survey that includes a couple of questions, a numerical rating, and a place for comments.   About 100 people have used the survey so far to rate the City’s responsi...

How are we doing?

Ongoing survey focuses on customer service   COVINGTON, Ky. - The City of Covington is seeking feedback with an ongoing Customer Satisfaction Survey that will be posted on the City’s website.   It’s short, with only a handful of questions, a numerical rating, and a place for comments - and it’s designed to collect insight on employees’ interactions with the ...

Holiday Hours

Covington City Hall will be closed on Thursday and Friday for the Thanksgiving holiday. Happy Thanksgiving from the City of Covington.

Covington seeks revenue manager, engineer

COVINGTON, Ky. - The City of Covington is seeking qualified applicants to fill key positions in its Finance and Public Works departments.   One position, revenue-collections manager, would report directly to the Finance Director and oversee the collection of all payroll, net profit and insurance premium tax returns, including accounting and auditing responsibilities.   "This person fulfi...

Covington City Manager the next Gene Kelly?

COVINGTON, Ky. - In his over 30 years in public service, Covington City Manager David Johnston has chaired committees, served on boards, and been asked by community groups to do a wide variety of things - all to make the community the best it can be.   But he's never had to dance.   Never ... until he came to Northern Kentucky.   Now Johnston finds himself not only about to dance .....

Employee training part of City's stronger ethics push

COVINGTON, Ky. - About two dozen directors and managers at the City of Covington today attended a training session to learn more about the City's strengthened ethics code, part of its ongoing efforts to maintain and improve public trust.   The session was conducted by John Schaaf, executive director of the Kentucky Legislative Ethics Commission in Frankfort.   "Residents invest two thing...

Covington’s new neighborhood services director to bring cohesion

COVINGTON, Ky. – A recently hired member of the City of Covington’s management team arrived today to oversee a new department that will pull together programs that help citizens in neighborhoods create better surroundings for themselves. Ken Smith, the City’s new neighborhood services director, will oversee a variety of related services and functions, namely code enforcement; hou...

Suspension Bridge work to start Wednesday, should open by May 1

COVINGTON, Ky. - Barring complications, the Roebling Suspension Bridge will reopen to both motorists and pedestrians traveling between Covington and Cincinnati by May 1.   Emergency work to repair a vertical column damaged in a car accident last month is scheduled to begin Wednesday, officials with the Kentucky Transportation Cabinet’s Northern Kentucky office announced this morning. &n...

Owusu hired as Covington finance director

COVINGTON, Ky. – The City of Covington’s new finance director has almost 30 years’ experience managing money and overseeing public spending in state and city governments around the country, including in New York, Virginia and Washington, DC. Muhammed Owusu was hired Tuesday night on a 5-0 vote of the Covington City Commission. Owusu currently is project manager of the Sewerage &a...
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