The Operations Department is responsible for the internal management of the City. The department’s objective is to assess operational efficiencies and effectiveness throughout the organization by maximizing technology, resource allocation, and strategic alignment of departmental goals for the City. This is accomplished by upgrading, implementing and monitoring City-wide systems and processes, policies, internal controls, standards, and procedures with an emphasis on developing additional capacity through the elimination of non-value-added activities in and across all departments.

Some of the responsibilities of the Operations Department include contract and compliance monitoring, product and services procurement, facilities assessment and maintenance, project management, information technology, and data collection and analysis.