Snow/Ice Removal

Please use this service request type for removal of snow and treatment of ice on streets. Public safety determines the priority for snow removal. Clearing and salting efforts are focused first on major roads, commuter thoroughfares and designated Snow Emergency Routes.

The City's Snow Team is committed to faster completion of plowing and salting along major roads and residential streets, however, residents are asked to please be patient and allow sufficient time for snow operations to be implemented as Covington is responsible for clearing 270 miles of streets and alleyways.

The city divides the streets up by “Priority Level”:

High Priority” Streets are typically major arterial and collector streets, or those abutting schools or hospitals. These streets are plowed within 6 hours from the first call out.

“Medium Priority” Streets are minor collector streets, typically serving a single subdivision, or cul-de-sac streets. These are plowed within 8 hours from the time a storm subsides.

“Low Priority” Streets are stop sign approaches, alleys, and some parking lots, and are plowed within 24 hours from the end of a storm.

Not all streets in Covington are plowed by DPI. Some are maintained by the state, the county, and others by the cities of Taylor Mill, Erlanger, and Ft. Wright. 

To determine how soon your street will be plowed following a snow event, please reference this map.


Contact Name: Allison Donaldson
Contact Phone: 859-292-2292

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