Welcome to Covington 311 Online!  Your one stop resource for government information and non-emergency services. Whether you're a resident, business owner, or visitor, help is just a click, text, or call away.

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Noise Complaint

Loud, unnecessary or unusual noise at any time of day or especially between the hours of 10 p.m. and 7 a.m. should be reported to Police dispatch.

Contact Name: Kenton County Communications Center
Contact Phone: 859-356-3191

Animal Control

For requests pertaining to the welfare and control of domestic, exotic and wild animals, please contact Kenton County Animal Control.

Contact Name: Kenton County Animal Control
Contact Phone: 859-356-3191

Trash Collection - Large Items

A large item is any item that is too big to fit inside your cart such as furniture, appliances, or mattresses. To learn more about large items click, HERE

To learn more about residential trash collection please click, HERE

Contact Name: Rumpke Waste & Recycling
Contact Phone: 1-877-786-7537
Contact E-Mail: covington@rumpke.com

Trash and Recycling

To learn more about trash and recycling collection please click, HERE

 

Vacant Property Maintenance

Please use this service request type to request trash removal and/or grass cutting on lots with trash or high grass/weed issues. Please also use this request type to secure a structure on a vacant property, such as an open door or window.

Contact Name: Code Enforcement
Contact Phone: 859-292-2323

Parking Ticket Payment

Parking tickets are issued by the Police Department and ABM, the City's Parking Manager. 

Tickets can be paid at Midtown Garage at 25 East 5th Street (corner of 5th and Scott Blvd.) or online at https://covington.rmcpay.com/.

 

Contact Name: ABM
Contact Phone: 859-431-7049

Trash Cart - Repair or Replacement

For information trash carts click, HERE.

Contact Name: Rumpke Waste & Recycling
Contact Phone: 1-877-786-7537
Contact E-Mail: covington@rumpke.com

Dumpsters/Pod

You must obtain a Dumpster/Pod permit from the City before having one delivered and placed on the sidewalk or street.  For a Dumpster/Pod permit application click, HERE.

 

Leaf Collection

For info on the Leaf Collection Schedule and Map, click here.

Contact Name: Allison Donaldson
Contact Phone: 859-292-2292
Contact E-Mail: adonaldson@covingtonky.gov

Yard Waste Removal or Pickup

For more information on yard waste click, HERE.

 

Contact Name: Rumpke Waste & Recycling
Contact Phone: 1-800-828-8171
Contact E-Mail: covington@rumpke.com