Trash Cart - Repair or Replacement

Please use this request type to request repair or replacement of a trash or recycling cart for residential or business use.

Rumpke can fix issues with wheels, lids and cart lift bar. Cart may be temporarily or permanently replaced depending on the nature of the damage. 

If you believe your trash or recycling cart has been stolen, Please follow the following steps to obtain a new cart:

  • Contact Rumpke to alert them of the incident and get the serial number for your cart.
  • Download and complete the City of Covington Missing/Stolen Cart Form.
  • Before returning the form, check your neighborhood to see if you can locate your missing cart based on the serial number.
  • If you are unable to locate your missing cart, return the completed form to Rumpke via regular mail at P.O. Box 575, Alexandria, KY, 41001 or by faxing to 859-448-0521. The form can also be sent electronically by emailing

Your claim will be reviewed and a replacement cart ordered.  Multiple claims may result in denial or fees.

Contact Name: Rumpke Waste & Recycling
Contact Phone: 1-877-786-7537
Contact E-Mail: